FAQ’s
- FAQ's
Your Questions Answered
It’s easy to book a flight with J2 Air Charters. Contact us by phone, email, Whatsapp or using our online contact form (we will get back to you). Simply provide us with information on your travel, and we will go to work to arrange the perfect flight for you. We aim to provide you a competitive quote quickly so you can make an informed decision on your travel needs.
Should you decide we are a good fit for your needs, we will provide you a booking contract to read and sign and get back to us. You then wire us the money and we organize your flight.
At J2 Air Charters, we keep in touch with our clients from start to finish and handle any issues that come up. Unlike with standard air travel, we actually care if our clients have a good experience and take steps to ensure this happens.
All of our aircraft offer comfortable seating and modern amenities. Since we are offering bespoke solutions, ultimately the decision is our customers. If a smaller aircraft is chartered, some size limitations are expected. Generally catering and onboard wifi are standard. For smaller aircraft, snacks and drinks are provided. Our sales team will go over any and all options during the booking process.
Pricing varies by many factors and due to issues outside of our control, changes frequently. Due to this, we cannot provide online blanket quote requests and we encourage our customers to reconsider doing business with other private air charter brokers who do. If you find another broker who offers firm quotes on their website such as an infographic with flight route quotes, it is quite possible they have added such a high markup to the cost of the flight that they are accounting for any price variations which come up while still maintaining a profit. This can mean you overpaying thousands for your private flight.
We aim to provide competitive quotes to our customers and do the best we can to leave you with a good feeling as to our business relationship together. Unlike some of our competitors, our goal is not to bleed our customer dry financially. We strive for repeat and ongoing business relationships which leave us and our customers happy.
If you require more information on private jet charter services, check out our private jet charter article on the rates of private jet charters. If you would like a personalized travel quotation, please contact us.
We know travel plans change. Our flexible options allow you to modify your itinerary. Of course, if you need to make any changes, please contact us as soon as you can, and we’ll do what we can to help you.
We are pet-friendly and welcome your furry friends on board! With that being said, please speak with us first prior to arriving at your flight with a pet.
Due to international laws which can vary from country to country, certain documents might need to be provided/ obtained prior to you flying with your pet.
We aim to prevent a worst case scenario for our customer: Customer books a flight with us from A to B. They fail to mention they are bringing their pet. Customer arrives at the jet with the pet. Due to various reasons, customer is not allowed on the flight with their pet. The customer then has to decide what to do. This decision usually involves not getting on the flight and loosing out on the cost of the flight.
Another scenario is the customer gets on the flight and makes it to their destination with their pet. At customs they are denied entry to the country with their pet due to various reasons. The customer then has to pay for an additional flight out of pocket to go back home.
Either of these scenarios will ruin your day and cost you money. Please speak with us during the booking process regarding bringing your pet on the flight. We love them but we need to know about them.
A small single engine plane can hold a few people plus the pilot, an Airbus can fly a few hundred people. Like a lot of things, the answer is “it depends”.
Contact us today with your private flight needs and let us handle the rest.
If you need multiple aircraft, contact us today and we can make your request work for you.
With J2 Air Charters, you can fly anywhere. We have an extensive network of available private flights at your disposal. We can land you at LAX or a remote airstrip in the Amazon. Let us know where you need to go and we will plan the rest so you can focus on what’s important.
Still have questions?
J2 Air Charters: American customer service combined with German efficiency.
